Most people looking to hire a mold remediation contractor for the first time typically don’t know what to look for. Mold can affect not only the quality of a home, but more importantly, the health of its occupants. Therefore, when selecting a contractor, it is essential you find one who can provide the best possible service! The following list may help you weed out sub-par contractors.
Let “new remediators” learn lessons of the trade at someone else’s expense. Don’t be afraid to ask a potential contractor how much experience they have. Their answer should leave you with the confidence that this is not their first rodeo.
Although experience is important, having the right kind of training is invaluable. Make sure the mold remediator is serious enough to become certified in the field of mold remediation.
Most states do not issue a license for mold remediation services. A call to your local government can verify contractor legitimacy and whether or not they hold a current business license.
A tragic fact is there are uninsured contractors performing work all the time. Don’t be fooled. An uninsured contractor puts the homeowner at risk! Do not hesitate to ask for a copy of a contractor’s insurance certificate. A remediation contractor should have insurance coverage that includes General Liability, Pollution Liability, and Workmen’s Compensation.
An experienced mold remediator who takes good care of their customers and does great work should be able to provide references or statements of recommendation from their prior customers.
6. Methods of Remediation
You don’t have to be an expert in mold remediation to ask a potential contractor what methods of remediation they use. Be wary of “quick fixes”. Although spays or coatings may play a part in a mold remediation project, removal of the mold should always be the primary means of remediation where possible.
7. Trade Organizations
A contractor involved with relevant trade organizations suggests they are interested in staying up to date with industry advancements and continuing education. Ask what involvement the remediator has with organizations such as:
The Institute of Inspection, Cleaning and Restoration Certification
Indoor Air Quality Association
8. Better Business Bureau
Is the contractor an accredited business? What is their rating? Have they had any consumer complaints, and if so were the issues resolved? These questions are easily answered by checking with the Better Business Bureau.
Some contractors provide mold remediation services secondary to their primary business. While there are benefits to hiring a contractor capable of providing multiple services, make sure your mold remediator’s primary focus is on mold remediation.
10. Trust & Comfort
Whether discussing matters on the phone or during an on-site visit, a contractor should not be impatient or hurried. A good remediator will display a genuine concern for your situation and will invest the time to answer questions. These simple character traits will help earn your confidence!
These tips should help get you on the right path of finding an excellent mold remediation company. Remember, the lowest cost solution is not necessarily the best solution. Rectifying the situation right the first time, in a safe & efficient manner and at a fair price should be the ultimate goal.