Alliance Restoration, of Huntley Illinois, is a certified Wayne and Blue Angel sump pump installer.

The Heart of Any Basement Waterproofing

Is your sump pump broken? Are you concerned it's not working properly because it never turns on, or even worse, is it always running? Is your pump over 10 years old? If you answered yes to any of these questions, it is best to have a professional out to inspect your sump pump system ASAP.

Alliance Restoration offers free sump pump inspections to homeowners and business owners in Arlington Heights, Barrington, Highland Park, Lake Forest, Mount Prospect, Mundelein, Vernon Hills, Lake Zurich, Buffalo Grove, Lincolnshire, Schaumburg, Lake in the Hills, Crystal Lake, Wonder Lake and more.

In the basement waterproofing industry, the sump pump or sub pump, is commonly referred to as the heart of system. If the heart stops working, catastrophic failure is eminent. Below we will detail out the common issues that we run in to in homes and business with pump problems.

Sump Pump Troubleshooting 

The most common issue we see is based around life expectancy and mechanical failure. Sump pumps are known to have a life span of approximately 10 years before a full replacement is necessary. Once a pump hits the 5 to 7 year mark, we notice that they are often no longer functioning at full capacity and most people ignore the need for annual maintenance. Your best chance at getting a full life from your pump is with annual cleaning and maintenance. This is much like changing the oil in your vehicle to prolong the life. Many times we are called to a home or business and they are experiencing flooding in their basement because the sump pump needs replacing.

The second most common issue we run into with regards to sump pump problem is based around capacity and pump overload. Your system's capacity is dependent upon the rating of the sump pump, the quantity of pumps in the installation and the amount of water entering the basin. If your pump does not have the capacity to handle the amount of water coming into your sump pit, the result is a sump pump that always runs and eventually burns up or your basement floods.

The third most common problem relates to power failure. Your sump pump requires electricity to operate. Without electricity, the pump cannot remove the water from the basin and it will continue to rise until electricity is restored and the pump can function again. Any time that power is cut to the pump, by weather causing a complete power failure from a storm, a tripped breaker, or even by someone accidentally unplugging the sump pump, the risk of a flooded basement rises exponentially.

With all of those factors in mind, our Project Managers are trained to inspect the pump system, ensure that it will work for the current required capacity, be sure that it is at the proper height for your water level and that debris is clear from the lines. In the event that you require sump pump replacement, we offer a full line of professional grade pumps for single, dual and even triple pump applications. We carry a full line of basin and lids as well as battery backup systems that protect you even if the power is out.

Your peace of mind is our first priority and we are committed to restoring that for you. To have your sump pump inspected or to learn more about upgrading or adding a battery back-up, contact us today to schedule your free consultation.

Sump Pump Gallery

Case Studies


Encapsulated crawl space

Very Professional. Crew that did the job were so hard working. They did an excellent job. They leveled the floor in the crawlspace, installed drain tile and installed a sump pit and pump. They also encapsulated the crawlspace with a heavy vapor barrier.

Debra S. Crawl Space Encapsulation, Foundation Repair, Sump Pump, Waterproofing Villa Park, IL 60181

Mold remediation

I had mold remediation in my sump pump closet. They came when they said they would and were very professional. This is the second time we have used them. We used them for mold remediation in our attic at our previous house.

Donna D. Huntley, IL 60142 Mold Remediation, Sump Pump

Water from sump pump failure

We had a sump pump failure and water in our finished basement. The overall experience was good.

Warren N. Deer Park, IL 60010

Enthusiastically recommend Alliance

I would enthusiastically recommend Alliance to anyone in need of drain tile/sump pump work and I would like to extend my sincerest gratitude to the team for the outstanding work they performed.

Greg B. Chicago, IL 60007

Great company to work with.

Great company to work with. They did a great job! They were very quick to respond and were able to schedule an appointment in a relatively short period of time. Great customer service and the workers did a spectacular job throughout the whole process and were very nice to work with. Thanks!!

Christopher & Kirsten C. Elk Grove Village, IL 60007, 60009, 60143